1. Introduction and Acceptance of Terms
Welcome to TreeVoice. These Terms of Service (the Terms) constitute a legally binding agreement between you (hereinafter referred to as you, your, or User) and TreeVoice Trading Co., Ltd., a company with its registered office at 301, Building 6, Jianghua Community, Yanjiang East Road, Yingjiang District, Anqing 246000, China, operating under the trade name TreeVoice (hereinafter referred to as TreeVoice, we, us, or our). These Terms govern your access to and use of the TreeVoice website located at https://www.treevoice.autos (the Website), including all content, functionality, tools, applications, APIs, and services offered on or through the Website (collectively, the Services).
By accessing or using the Website, by clicking to accept or agree to these Terms where such an option is made available to you, or by otherwise engaging with our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and any other policies or guidelines referenced herein or posted on the Website. If you do not agree to all of the terms and conditions set forth in these Terms, you must not access or use the Website or any of our Services. Your continued use of the Website following the posting of any changes to these Terms will be deemed as your acceptance of those changes.
You represent and warrant that you are at least eighteen (18) years of age, or the age of legal majority in your jurisdiction of residence, and that you possess the full legal capacity and authority to enter into a binding contract with TreeVoice. If you are entering into these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and in such case the terms you and your shall refer to that entity. If you do not have such authority, or if you do not agree to these Terms, you must not accept these Terms and may not use the Services.
2. Description of Services
TreeVoice is a computer systems design and related services company that provides a comprehensive range of technology consulting, architecture, integration, and managed infrastructure solutions. Our Services include, but are not limited to: enterprise systems architecture design and review, custom hardware and software systems integration, digital transformation strategy and implementation, managed IT infrastructure and support services, telecommunications and network design and deployment, business intelligence and data analytics platform development, cybersecurity assessment and remediation, cloud migration and optimization consulting, and ongoing technical advisory and project management services. The precise scope, deliverables, timeline, and commercial terms for any project engagement are defined in a separate written statement of work, service-level agreement, or project proposal executed between TreeVoice and the client.
TreeVoice reserves the right, in its sole discretion and without prior notice, to modify, suspend, discontinue, or terminate any aspect of the Services, the Website, or any content, feature, or functionality offered through the Website at any time. This includes the right to add new services, remove existing services, change service specifications, and update technical requirements. We will not be liable to you or to any third party for any modification, suspension, discontinuance, or termination of the Services, whether temporary or permanent. Any new features or services that we introduce in the future and make available through the Website shall also be subject to these Terms.
To the fullest extent permitted by applicable law, TreeVoice provides its Services on an as-is and as-available basis. While we strive for excellence in every engagement, we make no representation or warranty that the Services will meet all of your specific requirements, that the Services will be uninterrupted, timely, secure, or error-free, that the results obtained from the use of the Services will be accurate or reliable, or that any errors in the Services will be corrected. Our obligations regarding the quality, performance, and outcomes of specific services are governed exclusively by the terms of the applicable service agreement entered into with the client.
3. Website Use and Access
Subject to your full compliance with these Terms, TreeVoice grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Website solely for your personal or internal business purposes, and solely in the manner expressly permitted by these Terms. This license does not include any right to copy, reproduce, modify, republish, upload, post, transmit, distribute, or create derivative works from any content or materials on the Website, except as expressly authorized by TreeVoice in writing or as otherwise permitted by applicable law.
You are responsible for making all arrangements necessary for you to have access to the Website, including maintaining the hardware, software, network connectivity, and telecommunications services required to access and use the Website on an ongoing basis. You are also responsible for ensuring that all persons who access the Website through your internet connection or on your behalf are aware of these Terms and comply with them. TreeVoice reserves the right to withdraw or amend the Website and any Services or materials we provide on the Website at our sole discretion and without notice. We will not be liable if, for any reason, all or any part of the Website is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users. You are prohibited from violating or attempting to violate the security of the Website, including, without limitation: accessing data not intended for you or logging into a server or account that you are not authorized to access; attempting to probe, scan, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; attempting to interfere with service to any user, host, or network, including by means of submitting a virus, overloading, flooding, spamming, mail bombing, or crashing; sending unsolicited email or commercial communications; forging any TCP/IP packet header or any part of the header information in any email or posting; and taking any action that imposes an unreasonable or disproportionately large load on our infrastructure.
4. User Accounts and Registration
In order to access certain features or areas of the Website or to engage certain Services, you may be required to create a user account by completing a registration process. When creating an account, you agree to provide true, accurate, current, and complete information about yourself as prompted by the registration form, and to maintain and promptly update your registration information to keep it true, accurate, current, and complete. You acknowledge that TreeVoice may rely on the accuracy and completeness of your registration information in providing the Services and communicating with you, and that any failure to maintain accurate information may result in the suspension or termination of your account and access to the Services.
You are solely responsible for maintaining the confidentiality and security of your account credentials, including your username and password, and for all activities that occur under your account. You agree to notify TreeVoice immediately of any unauthorized use of your account or any other breach of security. TreeVoice will not be liable for any loss or damage arising from your failure to comply with these security obligations. You may not use another users account without that users express permission, and you may not permit any third party to use your account credentials to access the Website or Services on your behalf, except as expressly authorized by TreeVoice in writing.
TreeVoice reserves the right, in its sole discretion, to refuse to register any user, to suspend or terminate any user account, and to remove or edit any content uploaded or posted by a user, at any time and for any reason or for no reason, including where we determine that the user has violated these Terms, has engaged in fraudulent or unlawful conduct, has provided false or misleading information, or is otherwise using the Website or Services in a manner that may expose TreeVoice to legal liability, reputational harm, or financial loss. You may terminate your account at any time by providing written notice to TreeVoice in accordance with the termination provisions of these Terms.
5. Intellectual Property
5.1 Our Intellectual Property
The Website, the Services, and all content, features, and materials made available on or through the Website or Services, including but not limited to all information, software, source code, object code, text, displays, images, graphics, photographs, video, audio, music, sounds, logos, trademarks, service marks, trade names, trade dress, user interfaces, visual interfaces, design, layout, look and feel, structure, organization, algorithms, methodologies, compilations, databases, and the selection, coordination, and arrangement thereof (collectively, the TreeVoice Content), are owned by TreeVoice, its licensors, or other providers of such material and are protected by Chinese and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
Except as expressly provided in these Terms or as otherwise agreed in a separate written instrument signed by TreeVoice, no TreeVoice Content may be copied, reproduced, modified, republished, uploaded, posted, transmitted, distributed, sold, licensed, transferred, publicly displayed, publicly performed, used to create derivative works, decompiled, reverse-engineered, disassembled, or otherwise exploited for any purpose whatsoever without the prior written consent of TreeVoice or the respective intellectual property owner. All rights not expressly granted to you in these Terms are hereby reserved and retained by TreeVoice and its licensors. The TreeVoice name, the TreeVoice logo, and all related names, logos, product and service names, designs, and slogans are trademarks of TreeVoice or its affiliates. You must not use such marks without the prior written permission of TreeVoice.
5.2 User-Generated Content
The Website may allow you to submit, upload, publish, display, transmit, or otherwise make available content, data, information, text, documents, graphics, or other materials (collectively, User Content) to or through the Website. You retain all ownership rights in the User Content that you submit. By submitting User Content to or through the Website, you grant TreeVoice a worldwide, non-exclusive, royalty-free, fully paid-up, perpetual, irrevocable, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, and publicly display such User Content in connection with operating, providing, improving, and promoting the Website and Services, in any media format and through any media channel, without any compensation, acknowledgment, or approval from you.
You represent and warrant that you own or have the necessary rights, licenses, consents, permissions, and authority to grant the foregoing license in and to all User Content you submit, and that such User Content does not and will not infringe, misappropriate, or violate any third-party intellectual property rights, privacy rights, publicity rights, moral rights, or other proprietary rights. You are solely responsible for the User Content you submit and the consequences of posting or publishing it. TreeVoice does not endorse any User Content or any opinion, recommendation, or advice expressed therein, and we expressly disclaim any and all liability in connection with User Content.
5.3 Copyright Infringement and DMCA Notice
TreeVoice respects the intellectual property rights of others and expects our users to do the same. If you believe that any content on the Website infringes your copyright, you may submit a notification of claimed infringement in accordance with the Digital Millennium Copyright Act (DMCA) or equivalent provisions under applicable law. Your notification must be in writing and must include: a physical or electronic signature of the copyright owner or a person authorized to act on their behalf; identification of the copyrighted work claimed to have been infringed; identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material on the Website; your contact information including an address, telephone number, and email address; a statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and a statement that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.
Notices of claimed copyright infringement should be directed to our designated copyright agent at the contact details provided in these Terms. Upon receipt of a valid and complete notification, we will promptly take such action as we deem appropriate, which may include removing or disabling access to the allegedly infringing content and terminating the accounts of repeat infringers in appropriate circumstances. We will also take reasonable steps to notify the user who posted the allegedly infringing content of the takedown and provide them with an opportunity to submit a counter-notification as provided under the DMCA or applicable law.
5.4 Feedback
If you provide TreeVoice with any suggestions, ideas, enhancement requests, recommendations, corrections, comments, or other feedback relating to the Website or Services (collectively, Feedback), you hereby grant TreeVoice a worldwide, perpetual, irrevocable, royalty-free, fully paid-up, transferable, and sublicensable license to use, incorporate, commercialize, and otherwise fully exploit such Feedback for any purpose without restriction and without any obligation to provide attribution or compensation to you. You acknowledge that TreeVoice has no obligation to treat Feedback as confidential or proprietary, and that your provision of Feedback is entirely voluntary.
6. Acceptable Use Policy
Your use of the Website and Services is subject to the acceptable use standards set forth in this section. You agree that you will use the Website and Services only for lawful purposes and in accordance with these Terms. You will not use the Website or Services in any way that violates any applicable federal, state, provincial, local, or international law, statute, ordinance, regulation, or rule, including without limitation those governing export control, consumer protection, data privacy, electronic communications, securities, intellectual property, and anti-spam legislation. You will not use the Website or Services for the purpose of exploiting, harming, or attempting to exploit or harm minors in any way.
Without limiting the generality of the foregoing, you agree not to engage in any of the following prohibited activities: transmitting, or procuring the sending of, any advertising or promotional material without our prior written consent, including any junk mail, chain letters, spam, or any other similar solicitation; impersonating or attempting to impersonate TreeVoice, a TreeVoice employee, another user, or any other person or entity; engaging in any other conduct that restricts or inhibits anyone else from using or enjoying the Website or Services, or that may harm TreeVoice or other users or expose them to liability; introducing any viruses, trojan horses, worms, logic bombs, ransomware, spyware, or other material that is malicious or technologically harmful; attempting to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website; attacking the Website via a denial-of-service attack or a distributed denial-of-service attack; and otherwise attempting to interfere with the proper working of the Website or Services.
You further agree not to: use any robot, spider, scraper, deep-link, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website, without our prior written consent; use any manual process to monitor or copy any of the material on the Website or for any other unauthorized purpose without our prior written consent; use any device, software, or routine that interferes with the proper working of the Website; copy, modify, create derivative works from, reverse-engineer, decompile, disassemble, or otherwise attempt to discover the source code of any software forming part of the Website or Services; access the Website for purposes of building a competitive product or service, or for benchmarking or monitoring availability, performance, or functionality; remove, obscure, or alter any proprietary rights notices on the Website or any TreeVoice Content; and use the Website or Services in a manner that, in our sole discretion, is objectionable or restricts or inhibits any other person from using or enjoying the Website or Services.
7. Confidentiality
In the course of your relationship with TreeVoice, you may receive or have access to information that is confidential, proprietary, or commercially sensitive to TreeVoice or its clients, including but not limited to trade secrets, business plans, technical specifications, source code, methodologies, algorithms, pricing information, customer data, financial information, and information regarding the design, architecture, and operation of TreeVoice systems and services (collectively, Confidential Information). You agree to hold all Confidential Information in strict confidence, not to disclose it to any third party without the prior written consent of TreeVoice, and to use it solely for the purpose of using the Services in accordance with these Terms.
Your confidentiality obligations under this section shall not apply to information that: is or becomes generally available to the public through no act or omission on your part; was rightfully in your possession prior to disclosure by TreeVoice as evidenced by written records; is rightfully disclosed to you by a third party without restriction on disclosure; or is required to be disclosed by law, court order, or governmental regulation, provided that you give TreeVoice prompt written notice of such requirement prior to disclosure and cooperate with TreeVoice in obtaining a protective order or other appropriate remedy. The obligations of confidentiality set forth in this section shall survive the termination or expiration of these Terms for a period of three (3) years, and indefinitely for any information that constitutes a trade secret under applicable law.
You acknowledge that any breach or threatened breach of the confidentiality provisions of these Terms may cause irreparable harm to TreeVoice for which monetary damages would be an inadequate remedy. Accordingly, in addition to any other remedies available at law or in equity, TreeVoice shall be entitled to seek injunctive relief, specific performance, and other equitable remedies to prevent or restrain any breach or threatened breach of these confidentiality provisions without the necessity of proving actual damages or posting any bond or security.
8. Disclaimers of Warranties
The Website, the Services, and all TreeVoice Content are provided on an as is, as available, and with all faults basis, without any warranties of any kind, either express, implied, or statutory. To the fullest extent permissible under applicable law, TreeVoice, its affiliates, and their respective officers, directors, employees, agents, licensors, and service providers expressly disclaim all warranties, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, accuracy, completeness, reliability, availability, security, compatibility, and any warranties arising from a course of dealing, course of performance, or usage of trade.
Without limiting the generality of the foregoing, TreeVoice makes no warranty or representation that: the Website or Services will meet your requirements or expectations; the Website will be available on an uninterrupted, timely, secure, or error-free basis; the results or deliverables obtained from the use of the Website or Services will be accurate, reliable, or complete; any errors, defects, or deficiencies in the Website, Services, or TreeVoice Content will be corrected; the Website, Services, and the servers that make them available are free of viruses or other harmful components; or the quality of any services, information, content, or other material obtained by you through the Website will meet your expectations.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain types of damages. Accordingly, some of the above disclaimers and limitations may not apply to you to the extent prohibited by applicable law. In such jurisdictions, the scope and duration of such warranties and the extent of our liability shall be the minimum permitted under such applicable law. Nothing in these Terms shall affect any statutory rights that you may have as a consumer that cannot be excluded or limited by agreement.
9. Limitation of Liability
To the fullest extent permitted by applicable law, in no event shall TreeVoice, its affiliates, or any of their respective officers, directors, shareholders, employees, agents, contractors, licensors, service providers, successors, or assigns be liable for any indirect, incidental, special, consequential, punitive, exemplary, or enhanced damages whatsoever, including without limitation damages for loss of revenues, profits, goodwill, use, data, business, anticipated savings, loss of privacy, or other intangible losses, whether based on a theory of contract, tort (including negligence), strict liability, breach of statutory duty, or otherwise, and whether or not TreeVoice has been advised of the possibility of such damages, arising out of or in any way connected with: the use or inability to use the Website or Services; the cost of procurement of substitute goods or services resulting from any goods, data, information, or services purchased or obtained through the Website or Services; the conduct or statements of any third party on the Website; unauthorized access to or alteration of your transmissions or data; or any other matter relating to the Website or Services.
To the fullest extent permitted by applicable law, the total aggregate liability of TreeVoice, its affiliates, and their respective officers, directors, shareholders, employees, agents, contractors, licensors, and service providers to you for all claims, losses, costs, or damages whatsoever arising out of or relating to these Terms, the Website, or the Services, whether based on a theory of contract, tort (including negligence), strict liability, breach of statutory duty, or otherwise, shall not exceed the greater of: (a) the total amount of fees paid by you to TreeVoice, if any, during the twelve (12) month period immediately preceding the event giving rise to such liability; or (b) one hundred United States Dollars (USD $100.00). The existence of more than one claim shall not enlarge this limit. You acknowledge and agree that this allocation of risk is an essential element of the basis of the bargain between you and TreeVoice, and that TreeVoice would not enter into these Terms or provide the Website or Services without such limitations.
You agree that any claim or cause of action arising out of or related to these Terms, the Website, or the Services must be filed within one (1) year after such claim or cause of action arose or be forever barred. This limitation period applies regardless of any statute or law to the contrary. In the event that applicable law in a particular jurisdiction does not permit the exclusion or limitation of liability set forth in this section, TreeVoice liability in that jurisdiction shall be limited to the maximum extent permitted by the laws of that jurisdiction. No claim may be asserted by you against TreeVoice more than twelve (12) months after the date of the event or occurrence giving rise to the claim.
10. Indemnification
You agree to defend, indemnify, and hold harmless TreeVoice, its affiliates, and their respective officers, directors, shareholders, employees, agents, contractors, licensors, service providers, successors, and assigns from and against any and all claims, demands, actions, suits, proceedings, investigations, liabilities, damages, losses, judgments, settlements, costs, and expenses, including without limitation reasonable attorneys fees and court costs, arising out of or relating to: your use of or access to the Website or Services; your violation or breach of any provision of these Terms; your violation of any applicable law, rule, or regulation; your violation of any third-party right, including without limitation any intellectual property right, proprietary right, privacy right, or publicity right; any dispute or issue between you and any third party; your User Content, including any claim that your User Content caused damage to a third party; and any fraudulent, negligent, reckless, or willful misconduct committed by you.
TreeVoice reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us under this section, and you agree to cooperate fully with our defense of such claims. You shall not, without the prior written consent of TreeVoice, settle, compromise, or consent to the entry of any judgment with respect to any pending or threatened claim that imposes any liability, obligation, or restriction on TreeVoice, or that includes any admission of fault, culpability, or wrongdoing on the part of TreeVoice. Your indemnification obligations under this section shall survive the termination or expiration of these Terms and your use of the Website and Services.
This indemnification provision is in addition to, and not in lieu of, any other indemnification or contribution rights that TreeVoice may have under applicable law, contract, or equity. TreeVoice shall be entitled to participate in the defense of any claim with its own counsel at its own expense. In the event that TreeVoice assumes the defense of a claim subject to indemnification hereunder, you agree to promptly provide TreeVoice with all information and documentation in your possession or control that relates to the claim, and to make yourself reasonably available for consultation and testimony as requested by TreeVoice or its counsel.
11. Third-Party Links and Services
The Website may contain hyperlinks, references, advertisements, or pointers to other websites, applications, platforms, content, or resources that are not owned, operated, or controlled by TreeVoice (collectively, Third-Party Services). Such Third-Party Services are provided solely for your convenience and informational purposes. TreeVoice has no control over, and assumes no responsibility for, the content, accuracy, completeness, legality, decency, privacy practices, data security, or operation of any Third-Party Services. The inclusion of any link or reference on the Website does not constitute or imply our endorsement, recommendation, sponsorship, or affiliation with the Third-Party Service, its operator, or its products or services.
You acknowledge and agree that TreeVoice shall not be responsible or liable, directly or indirectly, for any damage, loss, or injury caused or alleged to be caused by or in connection with your use of or reliance on any Third-Party Services, including any content, goods, or services available on or through such Third-Party Services. Any dealings you have with any third party found on or through the Website, including the payment for and delivery of goods or services, and any other terms, conditions, warranties, or representations associated with such dealings, are solely between you and the third party. You should review the terms of service, privacy policies, and other governing documents of any Third-Party Service before using or providing any information to it.
Our Website may also integrate features, plugins, or APIs provided by social media platforms, analytics providers, payment processors, cloud infrastructure vendors, content delivery networks, and other third-party technology providers. These integrations may involve the transmission of data between you, the third-party provider, and TreeVoice. Your use of these integrated features is subject to the terms and policies of the respective third-party provider as well as these Terms. TreeVoice makes no representations or warranties regarding the availability, functionality, or security of any third-party integrations, and we may discontinue or modify any such integration at any time without notice.
12. Termination
These Terms shall remain in full force and effect while you use the Website or Services. TreeVoice reserves the right, in its sole discretion and without prior notice or liability, to suspend, restrict, or terminate your access to and use of the Website and Services, or any portion thereof, at any time and for any reason or for no reason, including but not limited to a breach of these Terms, conduct that TreeVoice believes violates applicable law or is harmful to its business interests or to other users, or extended periods of account inactivity. Upon termination, your right to access and use the Website and Services shall immediately cease, and you shall promptly destroy all copies of any TreeVoice Content in your possession or control.
You may terminate these Terms at any time by discontinuing your use of the Website and Services and, if you have a registered account, by closing your account in accordance with the procedures set forth on the Website or by providing written notice to TreeVoice. However, any termination by you shall not relieve you of any obligations or liabilities that have accrued prior to the effective date of termination, including any payment obligations for Services rendered. All provisions of these Terms that by their nature should survive termination shall survive termination, including without limitation the provisions relating to intellectual property, confidentiality, disclaimers of warranties, limitation of liability, indemnification, governing law, and dispute resolution.
In the event of termination for any reason: (a) TreeVoice may retain your information and data in accordance with our Privacy Policy and applicable law; (b) all licenses and rights granted to you under these Terms shall immediately and automatically terminate; (c) you shall remain liable for all amounts due to TreeVoice up to and including the date of termination; and (d) TreeVoice may delete or purge your account and all associated data and User Content from our systems without liability to you. TreeVoice shall not be required to provide you with a copy of your data following termination, although we may, in our sole discretion, provide you with a reasonable opportunity to retrieve your data prior to deletion where technically feasible and where not prohibited by law.
13. Governing Law
These Terms and any dispute, claim, or legal proceeding arising out of or relating to these Terms, the Website, the Services, or the relationship between you and TreeVoice shall be governed by and construed in accordance with the laws of the Peoples Republic of China, without giving effect to any choice-of-law or conflict-of-law rules or principles that would result in the application of the laws of any other jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded and shall not apply to these Terms or to any transaction conducted through or in connection with the Website or Services.
For users accessing the Website or Services from outside of China, you acknowledge and agree that your use of the Website and Services is at your own risk, and that you are solely responsible for compliance with all applicable local laws, regulations, and ordinances in your jurisdiction of residence, including those governing data protection, export controls, and online conduct. TreeVoice makes no representation that the Website, the TreeVoice Content, or the Services are appropriate, lawful, or available for use in locations outside of China. Accessing the Website or Services from jurisdictions where such access is illegal is prohibited, and if you choose to access from such a jurisdiction, you do so on your own initiative and are responsible for compliance with local laws to the extent local laws apply.
The governing law provisions set forth in this section are fundamental and material terms of these Terms. The parties have expressly relied upon the choice of Chinese law as governing these Terms, the Services, and the relationship between them, and without such choice these Terms would not have been entered into by TreeVoice. You agree that any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the competent courts located in Anqing, Anhui Province, China, and you hereby irrevocably consent to the personal jurisdiction and venue of such courts and waive any objection based on forum non conveniens or any other grounds of improper venue or lack of personal jurisdiction. Notwithstanding the foregoing, TreeVoice shall be entitled to seek injunctive relief or other equitable remedies in any court of competent jurisdiction to protect its intellectual property rights, confidential information, or other legitimate business interests.
14. Dispute Resolution
TreeVoice values its relationship with its users and clients and is committed to resolving any disputes that may arise in a fair, efficient, and amicable manner. Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms, the Website, or the Services informally by notifying TreeVoice in writing of the nature and basis of the dispute and your desired resolution. Upon receipt of such notice, TreeVoice will make reasonable efforts to engage in good-faith negotiations with you for a period of not less than thirty (30) days. If the parties are unable to resolve the dispute through informal negotiations within that period, either party may proceed to formal dispute resolution as set forth in this section.
Any dispute, controversy, claim, or difference arising out of or relating to these Terms, the Website, the Services, or the relationship between the parties, including any question regarding the existence, validity, interpretation, breach, or termination of these Terms, shall be finally and exclusively resolved by binding arbitration administered by a recognized arbitration institution in China, to be mutually agreed upon by the parties, or in the absence of such agreement, by the China International Economic and Trade Arbitration Commission (CIETAC) in accordance with its then-current arbitration rules. The arbitration shall be conducted in the English language by a single arbitrator mutually agreed upon by the parties, or if the parties fail to agree within thirty (30) days, appointed by the arbitration institution. The seat and venue of the arbitration shall be Anqing, Anhui Province, China. The arbitral award shall be final and binding on the parties, and judgment upon the award may be entered in any court having jurisdiction thereof.
You and TreeVoice each agree to resolve disputes on an individual basis only, and each waives the right to participate in a class, collective, consolidated, or representative action or arbitration. You agree that any arbitration under these Terms will take place on an individual basis; class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations are not permitted. Unless both you and TreeVoice agree otherwise in writing, the arbitrator may not consolidate more than one persons claims and may not otherwise preside over any form of a representative or class proceeding. If this class action waiver is found to be unenforceable or invalid for any reason, then the entirety of this dispute resolution provision shall be null and void, and any dispute shall be resolved exclusively in the courts as set forth in the governing law section of these Terms.
15. Changes to These Terms
TreeVoice reserves the right, in its sole discretion, to modify, amend, supplement, restate, or replace these Terms at any time and from time to time without prior notice to you. When we make changes, we will update the Effective Date at the top of this page, and the revised Terms will be posted on the Website with the updated date. Material changes that significantly affect your rights or obligations will be communicated to you through a prominent notice on the Website, through the Services user interface, by email to the address associated with your account, or through other reasonable means of communication. It is your sole responsibility to check the Website periodically and review these Terms to stay informed of any updates or changes.
Your continued access to or use of the Website or Services after the effective date of any revised Terms constitutes your unconditional acceptance of and agreement to be bound by the revised Terms. If you do not agree with any modification or amendment to these Terms, your sole and exclusive remedy is to discontinue using the Website and Services and, if you have a registered account, to close your account. TreeVoice shall not be liable to you or to any third party for any modification, amendment, suspension, or discontinuance of these Terms or the Services. No modification, amendment, or waiver of any provision of these Terms shall be effective unless made in writing and signed by a duly authorized representative of TreeVoice.
We maintain a historical archive of previous versions of these Terms. If you would like to review a prior version, you may request a copy by contacting us using the information provided in the Contact section below. We will endeavor to provide you with the requested version within a reasonable timeframe, subject to our internal record-keeping capabilities and any legal obligations we may have regarding document retention.
16. Notices
Except as otherwise expressly provided in these Terms, all notices, requests, demands, consents, approvals, and other communications required or permitted to be given under these Terms shall be in writing and in the English language. Notices to TreeVoice shall be sent to the mailing address or email address set forth in the Contact Information section below and shall be deemed delivered: (a) if delivered personally, on the date of delivery; (b) if sent by internationally recognized overnight courier service, on the second business day after deposit with the courier; (c) if sent by registered or certified mail, return receipt requested, on the seventh business day after deposit in the mail; or (d) if sent by email, on the date shown on the electronic confirmation of delivery, provided that no bounce-back, failure, or error message is received by the sender within twenty-four (24) hours of transmission.
Notices from TreeVoice to you may be provided through the Website, by email to the email address associated with your account, by notification through the Services user interface, or by posting on the Website. Notices provided by posting on the Website or by email shall be deemed effective on the date on which they are posted or sent, regardless of whether you actually read or access the notice. You consent to receive communications from TreeVoice electronically, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You are responsible for keeping your contact information up to date and for ensuring that emails from TreeVoice are not blocked or filtered by your email system.
In the event that any provision of these Terms requires or permits a party to provide the other party with written notice, and the applicable provision does not specify a particular method or channel for delivering such notice, then the notifying party may use any method of delivery reasonably calculated to ensure actual receipt by the receiving party, and the notice shall be effective upon actual receipt. For the avoidance of doubt, a notice sent by email shall be deemed to have been received when it enters the recipients email server, provided that the sender does not receive a delivery failure notification within a reasonable period thereafter.
17. Contact Information
If you have any questions, comments, concerns, or requests regarding these Terms, the Website, or the Services, we encourage you to contact us using the details provided below. We will make every effort to respond to your inquiry in a timely, thorough, and professional manner. For legal matters, including the submission of formal notices, the assertion of claims, or the reporting of suspected violations of these Terms, please direct your correspondence to the contact details below and clearly identify the nature and purpose of your communication.
Email: contact@treevoice.autos
Telephone: +1 (541) 627-5593
Mailing Address: TreeVoice Trading Co., Ltd., 301, Building 6, Jianghua Community, Yanjiang East Road, Yingjiang District, Anqing 246000, China
Website: https://www.treevoice.autos
We value transparency in our business relationships and are committed to addressing any concerns you may raise about these Terms or our practices. If you believe that TreeVoice has not adequately addressed your concerns, you may also have the right to pursue remedies as set forth in the Dispute Resolution and Governing Law sections of these Terms. Please note that any communications not related to legal matters, such as general inquiries about our Services, project inquiries, partnership opportunities, and employment applications, can also be directed to the contact information above, and we will route your message to the appropriate internal department for handling.
18. General Provisions
18.1 Entire Agreement
These Terms, together with our Privacy Policy and any other policies, guidelines, or supplemental terms posted on the Website or referenced herein, constitute the entire agreement between you and TreeVoice with respect to the subject matter hereof and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether oral or written, regarding the Website and Services. You acknowledge that in entering into these Terms you have not relied on any statement, representation, warranty, or assurance made by or on behalf of TreeVoice other than those expressly set out in these Terms, and you shall have no right or remedy in respect of any such statement, representation, warranty, or assurance except as expressly set forth in these Terms.
18.2 Severability
If any provision of these Terms is held by a court, arbitrator, or other tribunal of competent jurisdiction to be invalid, illegal, void, or unenforceable for any reason, such provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving as closely as possible the original intention of the parties. If such modification is not possible, the provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect without being impaired or invalidated in any way. The invalidity, illegality, or unenforceability of any provision in any particular jurisdiction shall not affect the validity, legality, or enforceability of that provision in any other jurisdiction.
18.3 Waiver
No failure or delay by TreeVoice to exercise any right, remedy, power, or privilege under these Terms shall operate or be construed as a waiver thereof, nor shall any single or partial exercise of any right, remedy, power, or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege. A waiver by TreeVoice of any breach of or default under any provision of these Terms shall not be deemed a waiver of any subsequent breach or default and shall not affect the enforceability of the remaining provisions of these Terms. Any waiver must be in writing and signed by a duly authorized representative of TreeVoice to be effective.
18.4 Assignment
You may not assign, transfer, delegate, sublicense, or otherwise dispose of any of your rights or obligations under these Terms, whether voluntarily or involuntarily, by operation of law or otherwise, without the prior written consent of TreeVoice, and any attempted assignment, transfer, or delegation in violation of this provision shall be null and void ab initio. TreeVoice may freely assign, transfer, delegate, or otherwise dispose of any or all of its rights and obligations under these Terms, in whole or in part, at any time and without notice to or consent from you, including without limitation in connection with a merger, acquisition, reorganization, corporate restructuring, asset sale, or similar transaction. Subject to the foregoing restrictions on assignment, these Terms shall be binding upon and inure to the benefit of the parties hereto and their respective heirs, successors, and permitted assigns.
18.5 Force Majeure
TreeVoice shall not be liable or deemed to be in default for any delay, interruption, suspension, or failure in performance of its obligations under these Terms or in connection with the Website or Services resulting directly or indirectly from acts, events, or causes beyond the reasonable control and without the fault or negligence of TreeVoice, including but not limited to acts of God, fire, flood, earthquake, hurricane, tornado, or other natural disasters or severe weather events; war, invasion, armed conflict, acts of foreign enemies, terrorism, riot, civil commotion, or insurrection; acts, orders, regulations, or restrictions of any governmental authority, court, or regulatory agency; epidemics, pandemics, quarantines, or public health emergencies; strikes, labor disputes, or industrial disturbances; embargoes, sanctions, trade disputes, or supply chain disruptions; power outages, telecommunications failures, Internet disruptions, or infrastructure breakdowns; and cyberattacks, malware outbreaks, or distributed denial-of-service attacks that overwhelm commercially reasonable security measures. In the event of any such force majeure occurrence, TreeVoice shall use commercially reasonable efforts to resume performance as soon as reasonably practicable under the circumstances.
18.6 Relationship of the Parties
Nothing in these Terms shall be deemed or construed to create a partnership, joint venture, agency relationship, franchise relationship, or employment relationship between you and TreeVoice. Neither party is authorized to make any representation, contract, or commitment on behalf of the other party, nor to incur any debt or obligation in the name of or on behalf of the other party, except as expressly authorized in writing by the other party. Each party shall be solely responsible for its own employees, contractors, and agents, including all compensation, benefits, insurance, taxes, and other obligations relating to such personnel.
18.7 Third-Party Beneficiaries
Except as expressly provided herein, these Terms are for the sole benefit of you and TreeVoice and are not intended to confer upon any other person or entity any rights, benefits, or remedies of any nature whatsoever under or by reason of these Terms. No person or entity other than the parties to these Terms and their respective successors and permitted assigns shall have any standing to enforce any provision of these Terms. The parties expressly exclude any rights that a third party may otherwise have under applicable legislation, including the Contracts (Rights of Third Parties) Act or any equivalent or successor legislation in any jurisdiction.
18.8 Headings and Interpretation
The section headings, subheadings, and titles used in these Terms are inserted for convenience and ease of reference only and shall not affect the construction, interpretation, or meaning of any provision hereof. In construing or interpreting these Terms, no rule of construction shall apply that interprets a provision against the party responsible for drafting it. Words importing the singular include the plural and vice versa, and words importing a gender include all genders. The word including and its variants shall be deemed to be followed by the phrase without limitation and shall not be construed to limit any general statement that precedes it to the specific or similar items or matters immediately following it.
18.9 Survival
Any provision of these Terms that, by its nature or express terms, is intended to survive the expiration or termination of these Terms, shall survive and continue in full force and effect after such expiration or termination. Without limiting the generality of the foregoing, the provisions of these Terms relating to intellectual property, confidentiality, disclaimers of warranties, limitation of liability, indemnification, governing law, dispute resolution, and general provisions shall survive any termination or expiration of these Terms and shall continue to bind the parties and their respective successors and permitted assigns.